How to submit a claim

If you wish to make a claim, please download the appropriate form and fill it in accurately. Send your completed form, along with any supporting documentation to the claims company.

If you wish to speak to a claims handler by phone please call 0203 829 3817 (Monday to Friday 8am to 8pm, Saturdays 9am to 1pm).

In the event of medical emergency abroad please call + 44 (0) 203 829 3818.


More Claims Information

For more information on how to make a specific claim and what documentation you need to provide, please follow the links below:

Backpacker Travel Insurance