has insured over 550,000 UK travellers since we launched in 2007. is a specialist online travel insurance provider with one clear aim: to make travel insurance easy.

Our focus is to provide our customers with a choice of travel insurance cover that is quick and easy to buy online, enabling you to make an informed decision and choose the right cover for your holiday, whether it is a city break in Europe or an around the world trip.

Customer service is our priority

Our website is designed to meet accessibility guidelines as well as being clear and easy to understand. If you can't find the information you are looking for, you can call us or email us and we will respond to your queries within 24 hours during working hours on weekdays (excluding bank holidays). Our offices are open Monday to Friday from 9am to 5pm.

Investors in People Accredited

Every member of our team is fully trained, so no matter who you speak to when you call, they will have the knowledge and skills to help with your enquiry.

We value our team and their experience and are proud to be Investors in People accredited.

About our products offers three levels of cover on our single trip and annual travel insurance products - giving you the choice between Silver, Gold and Platinum cover. We also offer a cost effective backpacker policy designed to cover longer stays abroad.

Our travel insurance is underwritten by Travel Insurance Facilities and Insured by White Horse Insurance Ireland dac. 

Travel Insurance Facilities are authorised and regulated by the Financial Conduct Authority (FCA Register number is 306537). 

White Horse Insurance Ireland dac is registered in Ireland No. 306045. White Horse Insurance Ireland dac’s Registered Office is First Floor, Rineanna House, Shannon Free Zone, Shannon, County Clare, Republic of Ireland. White Horse Insurance Ireland dac is authorised and regulated by the Central Bank of Ireland. Deemed authorised by the Prudential Regulation Authority and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website, our FRN is 203320.

Scheduled Airline and End Supplier Failure is provided by International Passenger Protection Limited.

We also have a range of optional extras which are underwritten by different insurers, please see your policy wording for details. is a trading name of Ancile Insurance Group Ltd.

Ancile Insurance Group Ltd, Registered Office: Kao Hockham Building, Edinburgh Way, Harlow, Essex CM20 2NQ, is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 471641.

You can check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.