Travel News > November 2009 > Another travel company bites the dust

Another travel company bites the dust

26/11/2009

A company selling airline seats on holiday flights has gone out of business, leaving customers with only a short message on its website informing them it is no longer trading.

It is the second travel company to go out of business in the past seven days. Last week, Mediterranean holiday specialist Holiday Options collapsed, affecting more than 1,000 customers.

In the case of Holiday Options, all bookings were taken over by Cambridge-based tour operators Light Blue Travel (www.lightbluetravel.co.uk).

Fortunately for customers who had already booked with customflights.co.uk, the company was licensed by the Civil Aviation Authority (CAA) so they should be given a refund if they are not able to travel.

A message on customflight.co.uk from managing director Jeremy Hart simply says: It is with great regret that as of this morning Customflights.co.uk Ltd is no longer trading.

""I would like to thank everyone for their support through the good and bad times over past few years and wish you the best of luck for the future.""

A link on the website takes customers to the Civil Aviation Authority (http://www.caa.co.uk/default.aspx?catid=1052&pagetype=87) which will handle the collapse.

A statement from the CAA said: ""We are currently gathering together information to enable us to offer customers with forward bookings the relevant advice.""

Customers are advised to check the CAA website regularly as further information should be available shortly.

Those whose trips must be cancelled due to the failure should check the wording of their travel insurance policies to see if they can cancel or defer their travel insurance to a later date.

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