Overseas Return Quarantine (denied boarding due to infectious diseases)

Travel insurance cover if you are denied boarding on your return journey due to having or being suspected of having an infectious disease (including COVID-19).

If you are unable to recoup the extra costs from your travel provider, you can make a claim to recoup additional accommodation and transport expenses (up to the limits stated) under the Overseas Return Quarantine section of the policy.

Overseas Return Quarantine is now included on all policies.

It is important that you answer these questions accurately. Click on the for additional information which will help. If you need further help please call us on 0330 024 9295.

Important Information

Our policies include cover for Covid-19: See full details

There is no cover for cancellation caused by a change in FCDO/government advice, other than as a result of fire, earthquake, storm, flood, riot or civil unrest.

Our policies will not provide any cover if you travel to a destination where the FCDO is advising against all, or all but essential travel. Please check the latest advice before you travel. www.gov.uk/foreign-travel-advice

Looking for cover to travel against FCDO advice? Click here

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Overseas Return Quarantine (denied boarding due to infectious diseases)

Travel insurance cover if you are denied boarding on your return journey due to having or being suspected of having an infectious disease (including COVID-19).

If you are unable to recoup the extra costs from your travel provider, you can make a claim to recoup additional accommodation and transport expenses (up to the limits stated) under the Overseas Return Quarantine section of the policy.

  • Up to £40 per person per day (up to a maximum of £560) towards additional accommodation expenses (of a standard no greater than your original booking).
  • Up to £300 (Europe), £500 (Worldwide) per person towards the cost of return transport home. (This must be at a standard no greater than the class of transport on your outbound journey, on the same mode of transport and at the earliest possible date based on medical or local authority advice).

In order to make a claim you will need to provide written evidence from your transport provider that you were denied boarding and the reason for this.

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Key Benefits

  • Single trip, annual and backpacker policies
  • 3 levels of cover to choose from
  • Optional extras
  • Discounts for families
  • Scheduled airline failure included on all policies
  • Excess waiver available

Single Trip Travel Insurance